Refund and Returns Policy

Overview

Our refund and returns policy lasts 1 to 7 days. If days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you find any fault in These products Like

Accessories such as smartwatches, wireless earbuds, Bluetooth speakers, and power banks shipped from fonepro.pk, can be returned within 3 days of delivery.

Earbuds

We accept returns for earbuds in the following cases.

Battery issue
Connectivity Issue
Physically Damaged
Repacked
Buds not working

Smart Watches

We accept returns for earbuds in the following cases.

Battery issue
Charging issues
Display Issues
Physical damage

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your Bank Account or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {fonepro.pk@gmail.com}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {FONEPRO.PK@GMAIL.COM} and send your item to: {G36 Jeff Heights Gulberg 111}.

Shipping Returns

To return your product, you should mail your product to: {G36 Jeff Heights Gulberg 111}.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.