Fonepro.pk Privacy Policy
Fonepro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fonepro, or make a purchase from us.
By using Fonepro, you agree to the terms of this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Create an account: This includes your name, email address, phone number, and password.
- Place an order: We collect your billing and shipping addresses, payment details (such as credit/debit card information), and contact information.
- Contact us: When you reach out to our customer service via email, phone, or live chat, we collect the content of your communication and your contact details.
- Subscribe to our newsletter: We collect your email address.
- Browse our website: We automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site (pages viewed, time spent, etc.). This is typically done through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders: This includes managing payments, shipping products, and providing order updates.
- Provide customer support: To respond to your inquiries, resolve issues, and provide assistance.
- Improve our services: To analyze website usage, understand customer preferences, and enhance our product offerings and website functionality.
- Personalize your experience: To recommend products, display relevant content, and tailor promotions based on your interests.
- Send marketing communications: With your consent, we may send you emails about new products, special offers, and other updates. You can opt out of these communications at any time.
- Ensure security and prevent fraud: To protect our website, customers, and business from fraudulent transactions and unauthorized access.
- Comply with legal obligations: To meet any applicable laws, regulations, or legal processes.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business. These include payment processors, shipping companies, IT service providers, and marketing platforms. These providers only have access to the information necessary to perform their functions and are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
- With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
We do not sell, rent, or trade your personally identifiable information to other companies for their marketing purposes without your explicit consent.
4. Cookies and Tracking Technologies
Fonepro.pk uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure servers, encryption (SSL technology for sensitive data like payment information), and implementing internal security protocols. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Correction: You can access and update your account information at any time by logging into your Fonepro.pk account.
- Opt-out of Marketing: You can unsubscribe from our marketing emails by following the “unsubscribe” link in any promotional email we send you.
- Data Deletion: You may request the deletion of your data, subject to our legal obligations and legitimate business interests.
- Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below.
7. Children’s Privacy
Fonepro.pk is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: fonepro.pk@gmail.com Address: [Insert Fonepro.pk Ground 36 Jeff Hights Guberg 111 Lahore ] Phone: [03004690006- Call. Whatsapp